Terms and Conditions

Welcome to Osiris Treks. By accessing or using our website, products, and services, you agree to the following Terms & Conditions. Please read carefully before placing an order.


1. Products & Services

  • Osiris Treks offers camping gear, luggage, tech accessories, fishing equipment, and related products.

  • We make every effort to display accurate product details, descriptions, and images. However, errors may occur, and we reserve the right to correct them at any time without notice.


2. Orders & Payment

  • All orders are subject to availability and acceptance by Osiris Treks.

  • We do not accept electronic or online payments (such as cards, UPI, or wallets).

  • All purchases are processed via Cash on Delivery (COD) at the time of delivery.

  • Osiris Treks reserves the right to cancel or refuse any order at our discretion.


3. Shipping & Delivery

  • Orders are processed within 3 business days of confirmation.

  • Delivery takes approximately 7–10 business days after dispatch.

  • Customers must ensure that someone is available at the delivery address to receive and pay for the order.

  • Osiris Treks is not responsible for courier delays or events beyond our control.

  • For full details, see our Shipping Policy.


4. Returns & Refunds

  • Returns are accepted within 3 business days of delivery, subject to conditions outlined in our Returns & Refunds Policy.

  • Refunds are issued only through online payment methods (such as bank transfer).

  • Approved refunds are typically processed within 24 hours after return confirmation.


5. User Responsibilities

When using our website or services, you agree not to:

  • Provide false or misleading information.

  • Interfere with the functionality, security, or availability of our site.

  • Use our services for illegal, fraudulent, or harmful purposes.


6. Intellectual Property

All content on our website—including text, images, logos, product descriptions, and designs—remains the property of Osiris Treks and is protected under copyright and intellectual property laws. Unauthorized use is strictly prohibited.


7. Limitation of Liability

To the maximum extent permitted by law, Osiris Treks is not liable for indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the purchase price of the product.


8. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy. You may opt out of promotional communications or request deletion of your data by contacting us at [email protected].


9. Amendments

We may revise or update these Terms & Conditions at any time. Updates will be posted on this page with a new effective date. Continued use of our services implies acceptance of the revised terms.


10. Contact Us

For questions or concerns regarding these Terms & Conditions, please reach us at:

📧 [email protected]